Install on Shopify
Adding ForeverChat to Shopify takes one edit to your theme layout — no app to install or approve.
Steps
- 1In your Shopify admin, go to Online Store → Themes.
- 2On your live theme, click the “…” menu → Edit code.
- 3Under Layout, open theme.liquid.
- 4Paste the snippet below (replace the app ID) just before the closing </body> tag.
- 5Click Save. The widget now loads on every storefront page.
Shopify — theme.liquid, before </body>
<!-- ForeverChat -->
<script>
window.ForeverChat = { appId: "fc_YOUR_APP_ID" };
</script>
<script async src="https://gateway-381807041351.us-east4.run.app/widget.js"></script>Checkout pages. Shopify’s checkout is a separate, locked-down surface. The snippet runs across your storefront (home, product, cart) which is where pre-sale questions happen.
Duplicate your theme first. Before editing code, use Actions → Duplicate to keep a backup you can roll back to.
Want to identify logged-in customers? Combine this with the Identity & HMAC guide using Shopify’s customer Liquid variables and a server-generated signature.