Simple pricing that grows with you
Start free, upgrade when your team does. Every plan includes the chat widget, the agent inbox, and unlimited conversations.
Starter
For small teams getting serious about chat.
$19/mo
per month, billed monthly
- Includes 4 seats
- Extra seats $6/mo each
Most popular
Growth
Routing, automation, and integrations for growing teams.
$49/mo
per month, billed monthly
- Includes 10 seats
- Extra seats $6/mo each
Business
AI, knowledge base, and white-label for serious operations.
$99/mo
per month, billed monthly
- Includes 25 seats
- Extra seats $6/mo each
Enterprise
Custom volume, SSO, SLAs, and compliance.
Custom
Tailored to your team
- Includes 100 seats
Compare every feature
The complete catalog, straight from our published plan configuration.
| Features | Free $0/mo | Starter $19/mo | Growth $49/mo | Business $99/mo | Enterprise Contact us |
|---|---|---|---|---|---|
| Core live chat (widget + inbox)The chat widget and the agent inbox. | |||||
| Websites / domainsHow many websites can run the widget. | 1 domains | 3 domains | Unlimited | Unlimited | Unlimited |
| Mobile appAnswer chats from the iOS/Android agent app. | |||||
| Email notificationsEmail alerts for new conversations and offline messages. | |||||
| Pre-chat / offline formsCollect visitor details before chat or while offline. | |||||
| Widget customizationColors, position, greeting, branding. | Basic | Full | Full | Full | Full |
| Widget background imagesUpload background images for the launcher, chat panel, header, composer, and footer. | — | Included | Included | Included | Included |
| Launcher animation effectsAttention-grabbing motion for the chat launcher: pulse, bounce, glow, blob, shimmer, googly eyes, and more. | — | Included | Included | Included | Included |
| Conversation historyHow long conversation history is retained. | 30 days | 365 days | Unlimited | Unlimited | Unlimited |
| Remove "Powered by ForeverChat" badgeHide ForeverChat branding on the widget. | — | Removable | Removed | Removed | Removed |
| SMS notificationsText-message alerts for new chats. | — | ||||
| Canned responses / macrosSaved replies for agents. | — | ||||
| Business hours / auto-awaySchedule online hours and an offline experience. | — | ||||
| Multi-agent routing / departmentsRoute conversations across teams. | — | — | |||
| Triggers / proactive messagesAuto-open chat based on visitor behavior. | — | — | |||
| Analytics & reportingChat volume, response times, agent performance. | Basic | Standard | Advanced | Advanced | Advanced |
| Integrations (Slack, CRM, webhooks/API)Connect ForeverChat to your other tools. | — | — | |||
| Auto-translateTranslate between agent and visitor languages. | — | — | — | ||
| AI agent / chatbotAI answers common questions and hands off to humans. Metered. | — | — | — | Metered | Custom volume |
| AI resolutions / monthIncluded monthly AI-resolution allotment; overage is billed per resolution. | — | — | — | 500 resolutions/mo | Unlimited |
| AI cartoon avatars / monthTurn an agent photo into a stylized avatar (cartoon, anime, watercolor, …) that still looks like them. Monthly per-account generation allotment. | — | 10 generations/mo | 25 generations/mo | 50 generations/mo | 100 generations/mo |
| Knowledge base / help centerSelf-serve help articles the widget can search. | — | — | — | ||
| White-label CNAMEServe the widget from your own domain. | — | — | — | ||
| Audit logs / advanced permissionsTrack who changed what. | — | — | — | ||
| SSO, SLA, compliance (HIPAA)Enterprise security and compliance. | — | — | — | — |