A team inbox that just makes sense
Everything happens in one fast, keyboard-friendly view. Answer visitors in real time, keep private notes, and hand off cleanly between teammates.
Built for how support actually works
Notes stay internal. Replies stay text. Nothing leaks to the visitor that shouldn’t.
- Internal notes are visually distinct and never reach the visitor.
- Status tabs (Open / Closed / All) plus assignee and department filters.
- Search across conversations by message content and jump straight in.
- A rich visitor panel: identity, current page, referrer, and first/last seen.
- Pre-chat and offline form submissions surface right in the conversation.
Real-time messaging
WebSocket delivery with optimistic sends, typing indicators, and read receipts — for both visitors and agents.
Assign & transfer
Route conversations to the right agent or department. Reassign in a click; new chats auto-assign to who is free.
Canned responses
Save your best answers and drop them in by typing “/shortcut”. Consistent replies, far fewer keystrokes.
Files & images
Share screenshots, receipts, and documents both ways. Images render inline; other files show as download chips.
Business hours & offline
Set weekly hours per timezone. Outside them, visitors get an offline form so no message is ever lost.
Live visitor monitoring
Watch who is on the site in real time, the page they are on, and how long they have been browsing.
Ready to see it live? Read the install guide or start free.
Your next customer is on your site right now
Set up takes about five minutes — most of that is choosing your widget color.